Terms of sale

 

CATALOG PRODUCTS

  1. Upon receipt, the products must be stored following the indications of the supplier or Abyntek in its absence. If done otherwise, Abyntek will not be liable for damage caused to the product.
  2. Abyntek will not be responsible for any fortuitous event that may arise beyond its reasonable control. They are considered as fortuitous events, but not limited to, labor conflicts, supplier delivery delays, wars, hostile fire, cataclysm, natural disasters, events that affect means of transport, internal organization problems of the company (diseases, failures of Equipements…). The delivery times mentioned in the estimates are approximate times that may vary due to causes beyond our control.
  3. Except as stated otherwise, the payment terms are 30 days from the invoice date. In the event of total or partial breach of payment obligations by the client, ABYNTEK may charge the annual default interest set by Law 3/2004, during the period that elapses from the date on which the payment should have been made and that on that the amount due is satisfied. Likewise, this will stop the service.
  4. Product replacement: Products should be inspected immediately upon receipt. For any claim, there must be a written notification of the damage or any alteration within the first 8 calendar days from receipt of the product, via email or fax.
  5. Once the processing of the order made by the customer has been confirmed by Abyntek, its total or partial cancellation by said customer will not be possible.

PRODUCTION OF CUSTOM ANTIBODIES, RECOMBINANT PROTEINS, PETDES, ETC. 

  1. When applicable, the client will supply the necessary antigen for the entire process, under the conditions agreed with Abyntek. The client must ensure that his antigen does not contain potentially harmful substances for animals (eg, urea, formalin, sodium azide, glycerol, extreme pH, high concentrations of salts). You must provide all the information related to biological hazards on the supplied material and the particular handling procedures, if any, to be followed by Abyntek staff.
  2. Once the project has started, the client will be notified of the start date. The date of receipt of the order does not necessarily have to coincide with the start date of the project.
  3. Any additional service or shipment that is not included in this estimate must be requested in writing by the customer. After its evaluation, Abyntek will send a budget to the client for approval, prior to its execution.
  4. If necessary for the design and synthesis of the peptide, once the order has been accepted, a feasibility study will be carried out for its synthesis and / or modifications necessary for its conjugation.
  5. Upon receipt, the products must be stored according to Abyntek’s instructions. If done otherwise, Abyntek will not be liable for damage caused to the product.
  6. Abyntek will not be responsible for any fortuitous event that may arise beyond its reasonable control. They are considered as fortuitous events, but not limited to, labor conflicts, supplier delivery delays, wars, hostile fire, cataclysm, natural disasters, events that affect means of transport, internal organization problems of the company (diseases, failures of Equipements…). The delivery times mentioned in the budgets are only approximate times, which may vary due to the nature of the project to be developed.
  7. Except as otherwise stated, the payment terms are 30 days from the invoice date. In the event of total or partial breach of payment obligations by the client, ABYNTEK may charge the annual default interest set by Law 3/2004, during the period that elapses from the date on which the payment should have been made and that on that the amount due is satisfied. Likewise, this will stop the service.
  8. Product replacement: Products should be inspected immediately upon receipt. For any claim, there must be a notification of the damage or any alteration in the first 8 days from receipt of the product, via email or fax.
  9. Abyntek cannot provide any guarantee regarding the use of its products or services for a specific use:
  • The success of the monoclonal and polyclonal antibody production service depends on the nature of the antigens and Abyntek, therefore, cannot guarantee:
  • The specificity and sensitivity of the antibodies
  • The proper use of antibodies in all uses
  • The immune response of animals
  • Regarding protein production, Abyntek cannot guarantee:
  • That the reproduction in the client’s expression vectors is always feasible
  • The yield and quality of the protein (purity, folding, degradation)
  • That the expression of the protein in their strains is possible
  • The absence of variations in performance between expression tests and scaling.
  1. Abyntek reserves the right to decide to abort a project in the event of unexpected technical events (eg: non-antigenic immunogens, unexpressed proteins, complicated cloning, etc.). In case this happens, Abyntek will give the pertinent justifications.
  2. Abyntek reserves the right to provide certain protocols or technical information that is considered company know-how.
  3. Abyntek will not be responsible for delays caused by the subcontracting of parts of the service, or additional services requested by the client.
  4. Except where stated otherwise, the risks of the goods are transferred to the customer once the goods leave our company. The transport of the goods falls under the responsibility of the buyer, as well as its cost. If the client deems it necessary to take out insurance, the procedures and cost of said insurance will be under his responsibility.

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